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Client Survey
Thank you for your willingness and time to complete the short survey below. You can complete it anonymously if you like. All responses will go directly to Mario Apruzzese, President of Employees Only. Get Started!
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Client Survey
Your Name (leave blank if anonymous)
Your Company Name (leave blank if anonymous)
Your Employees Only Client Relationship Manager name (leave blank if anonymous)
When is the last time your Relationship Manager visited your office?
Within the last 30 days
It has been more than 30 days
Would you like your Relationship Manager to schedule a visit with you at your office?
Yes
No, not at this time
On a scale of 1-5, how satisfied are you with the service you are receiving from Employees Only?
*
1 - Extremely Dissatisfied - My concerns are not addressed
2 - Dissatisfied - Sometimes my concerns are not addressed
3 - Neutral, neither dissatisfied or satisfied
4 - Satisfied - Most of the time my concerns are addressed
5 - Extremely Satisfied - My concerns are always addressed
Are we fulfilling our committment to Customer Service as outlined in our Customer Service Pledge
Yes
No
N/A - I have not read the Customer Service Pledge
Please provide any further feedback, comments or suggestions.
